Contact us

Our desk officers handle funding instructions, deposit confirmation, withdrawal processing and account verification. Choose a channel below and we will reply within our published response time.

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When we are open

Mon–Fri, 09:00–18:00 (GMT)

Average response time: Under 15 minutes

What to include

  • The email address on your account.
  • The allocation tier and amount you are funding.
  • For withdrawals, the payout method and reference.

Compliance and privacy

For data requests or account closure, message the desk from your registered email address so we can verify you before acting on the request.