Privacy Policy

1. Who maintains this page

This policy is maintained by the operator of CrestPoint Investments and describes how the platform handles investor data. It is app-owned content, not an independent certification or audit.

2. Data we collect

Account data you provide at registration: email address, full name, phone number, country and preferred language.

Financial activity you create in the app: investment requests, allocation tier, amounts, withdrawal requests, payout details you enter and referral relationships.

Support messages you send us through the published contact channels.

3. How we use it

To operate your account: authenticate you, show your balance, calculate accrued profit and process deposit and withdrawal requests.

To provide support and respond to your messages.

To detect and prevent fraud, abuse and unauthorised access.

4. Access controls

Database access is restricted with row-level security, so an account can only read and write its own records. Elevated desk access is limited to accounts with an administrator role.

Authentication credentials are handled by our managed authentication provider; the application never stores your password.

5. Processors and integrations

We rely on a managed cloud database, authentication and file storage provider to run the platform, and on the messaging channels you choose to contact us (for example WhatsApp, Telegram, email or phone).

We do not sell your personal data, and we do not use it for advertising.

6. Retention and deletion

Account and transaction records are kept while your account is open and for as long as needed to meet record-keeping obligations. Support messages are kept only as long as they are useful for servicing your account.

You may request deletion of your account; records required for financial record-keeping may be retained after closure.

7. Your rights

You can access and correct your profile details from the Profile page at any time.

For access, correction, export or deletion requests, contact the desk from your registered email address so we can verify you first.

8. Cookies and local storage

We store your session, theme and language preference in your browser so you stay signed in and keep your chosen settings. We do not use advertising cookies.

9. Security reporting

If you believe you have found a security issue, contact the desk through any published support channel with details. Please do not share the issue publicly before we reply.

10. Changes

We may update this policy as the platform changes. The revision date below reflects the most recent update.